Telargo facilitates workforce management in several ways aiming at improving customer service while reducing operations costs and streamlining workforce related processes. The ability to track, view and report employee information in real time contributes a great deal to more accurate:
Improved customer service and lower operational costs, together with improved employee satisfaction, are primary goals of successful workforce management.
The Telargo Service works based on a personal RFID card every driver receives that allows them to log-in to the Telargo On-Board Unit.
This log-in procedure links employee with trip data such as:
- traveled distance
- driving score
- driver’s statuses
- purchases made
- etc.
Driver identification by RFID card
