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SOLUTIONS
Estimated Time of Arrival Predictions
Telargo provides real-time ETA predictions to passengers on bus stops as well as those riding the buses. The ETA is calculated from various parameters such as the current vehicle position, statistical history of trips and the average speed on the assigned route. For precise computation of ETA, the Telargo system employs the Intelligent Transport System - ITS data.  In order to further improve arrivals predictions we developed the “Smart Bus Stop” solution where buses communicate directly with the bus stops via wireless ZigBee communication thus ensuring unparalleled ETA accuracy.

The aforementioned features of the Telargo system have an essential influence on improving customer service and satisfaction.

Accurate schedule information and ETA predictions are easily accessible on:
  • Mobile internet
  • Text messages (SMS)
  • Public display boards and voice announcements on bus and/or on stop
  • Passenger Information Kiosks on stops
  • Web


Mobile internet

For passengers with WAP enabled mobile phones, the most widespread method of acquiring arrival information is viewing it via mobile internet pages.


Input station number into WAP page (left) and information on estimated arrivals (right)



Text messaging (SMS)
Passengers can easily get information using SMS on their mobile phones. At their request, a reply text message is delivered to them, listing the times of arrival for the selected stop.


Passengers can create SMS and receive SMS with estimated times of arrival



Public display boards  and voice announcements

Timely visual and audio arrival prediction information is seamlessly provided to passengers riding the vehicles as well as to the ones waiting on the stops. The accuracy of Telargo arrival predictions is further enhanced by the “Smart Bus Stop” feature where the approaching bus directly communicates with the bus stop via ZigBee wireless connection.


LED announcement in the bus


Passenger Information Kiosks
Passenger Information Kiosk (PIK) is a web based interactive user information point that can be easily installed to distribute information from a central data source to remote areas by GPRS/UMTS data transfer.


Passenger Information Kiosk Management Scheme

Provided with solar cells and a battery backup, transreflective vandal resistant touch-screen display, easy navigation, physical resistance for maximum up-time and software applications that are easily customizable to meet the company requirements.


Passenger Information Kiosk and Display

Web pages
The system enables passengers to access the internet with a personal computer and view all the desired information via a public Web site.


Web-based arrivals prediction

Features&Benefits
Features at a glance:
  • Precise ETA computation based on the ITS data
  • “Smart Bus Stop” - direct communication between the bus and the bus stop
  • Various modes of information accessibility:
    • Public web pages
    • Mobile internet
    • SMS
    • LED display and voice announcements on bus/on stop
    • Passenger Information Kiosk
  • Multilingual audio and visual announcements
  • Transparency of uploaded and presented data

Key benefits:
  • Improve passenger service
  • Increase passenger satisfaction
  • Reduce passenger waiting time
  • Increase passenger retention
  • Enhance public image
  • Increase passenger commitment
  • Reduce labor costs
  • Improve safety and security
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