Daily deployment of vehicles and drivers is important process and a challenge to dispatchers across various industries.

Unfortunately, a lot of companies find this component of their operations time consuming, costly, complicated, and inefficient, without visibility into the workforce performance, having only estimated location of the worker, scarce information about the time of arrival, delivery or service completion, etc.

Telargo Service brings agile system which provides real time information, proactively deals with any possible event, enables effortless communication between the drivers and back office and improves the overall efficiency of dispatching.

Telargo Service enables companies to maximize dispatching by having detailed, accurate and up to the second information about each vehicle in the fleet, streamline the communication process and thus increase customer satisfaction and save countless dollars in time, fuel and overtime expenses.

With the Telargo Service dispatchers will:

• know real time fleet locations
  Knowing near real time fleet location is essential for effective dispatching. The Telargo system gives accurate and constantly updated information data about the present situation of the fleet.
• gain live visibility into vehicle(s) movements
  The Dispatcher can supervise driver and vehicle performance by continuously tracking the vehicle or several vehicles movements and thus see if the driver(s) is/are off the route or in the area that he shouldn’t be, if necessary also help with street-level navigation, etc.

Real time vehicle tracking

• review the current fleet status
  The Telargo system provides dispatchers with the visibility into vehicle and drivers current status. Statuses are customizable and can be defined by the company.
• have the possibility to quickly identify closest resources
  The Telargo system enables the Dispatcher to identify the vehicles (number of those is customizable) that are closest to another vehicle, address or landmark with a single click.

Closest vehicle to selected object

• effectively communicate with the drivers and other mobile workforce
  The system offers communication solutions for a dispatcher to establish the contact with the driver via voice communication and/or messaging. Effective two-way communication enables the dispatcher to eliminate the unnecessary paperwork and forms.
• have the ability to organize the fleets by groups and differentiate groups visually on the map
  The Telargo system contains full support for vehicle grouping (primary and secondary) based on any number of attributes and allows organizing vehicles according to the company’s demands.
• search for customer’s location, specific address or POI
  Location management offers a dispatcher the possibility to input the business’s critical locations and/or areas and quickly search for a specific location.
• analyze fleet data
  The Telargo system allows you to analyze fleet data from various perspectives and enable dispatchers and managers to see how well the day is progressing, how well the future days planned work is being managed and where and when they are likely to be short of resources.
• have the knowledge of current traffic situation
  Several traffic providers feed the Telargo system with data on current traffic situations and incidents such as accidents and road construction. The dispatcher can then alert the driver of these blockages, allowing him to route around a jam before getting caught in traffic.
• have the worldwide access
  Vehicles can be tracked at multiple locations by any number of authorized personnel. This diversity allows the managers and dispatchers to use one system at one or many locations to get either a comprehensive picture of the whole fleet or each fleet component.

Customer relations management support
Telargo arms the dispatcher with tools and information to make sure that the valuable connection with the customer results in outstanding service, strong relationships and higher retention rates, while driving costs down, productivity up and increase in revenues.

The Telargo Service enables you to provide:

• up-to-the minute information to customers about the load or shipment status
• let the customer know when to expect the delivery or service team will reach a certain task-based location with the system’s ETA calculation