Companies of all sizes invest a lot of time, energy and focus into solutions and technologies used to gather and analyze data and produce easy-to-understand information about their operations.
Business intelligence brings companies more comprehensive and up-to-date knowledge, providing vital information for successful long-term strategic decision-making. Combined with data mining capabilities and extensive reporting features, Business Intelligence represents an ideal analytical framework for determining if and where process improvement is required.
Telargo’s vast experience with various industries enables us to define industry-specific reports and key performance indicators in order to enhance your performance and help you to:
- identify areas requiring improvement
- proactively find and react to existing or incipient problems
- speed up information and decision making to improve business processes, increase client confidence and gain a competitive advantage
Data Gathering
The first and most important step in providing sound business intelligence is the efficient and reliable process of acquiring relevant data.
Telargo’s On-Board Unit is capable of capturing a multitude of different data from various sources:
- GPS enabled Automated Vehicle Location data
- Remote Diagnostic Trouble Codes readings from vehicle’s electronics
- Remote sensory readings from on-board sensors
- Automated data acquisition from 3rd party on-board productivity tools
A fleet equipped with Telargo Service operating for certain duration of time forms a unique database allowing Telargo’s business intelligence engines to prepare over 200 predefined comprehensive reports, calculate accurate KPIs and compare them against historic performance averages, display them on performance dashboards or deliver them as scheduled emails.
KPI Center
Although comprehensive reporting is indispensable when it comes to strategic planning and performance troubleshooting, our clients have found the performance dashboards just as useful for monitoring their KPIs in real time.
Certain KPIs (such as degrees of fleet utilization) are included with the dashboards by default, based on our knowledge of different industry verticals. Naturally, it is also possible to customize the dashboards’ display according to your specific requests and introduce new KPIs along with their respective benchmark values.
In our experience, the most valuable features of real-time KPI monitoring are reminders and exception notifications which are automatically generated whenever a certain KPI reaches a pre-defined value.
This is where the scalable nature of the Telargo Service truly comes to light, enabling you to accurately define your specific KPIs, automatically monitor their status and receive alerts of their irregular values over multiple delivery platforms (web portal alerts, e-mail, SMS).
Industry specific business intelligence solutions
Operating in over 16 different industry verticals and servicing some of the world’s largest vehicle fleets, Telargo realizes the importance of determining and properly monitoring the correct KPIs for your business.
For that reason, we are providing a different Business Intelligence Solution for each industry, finely tuned to your specific requirements for KPI monitoring.
Additionally, one of our consultant teams can help you derive a Business Intelligence solution which is tailored to your specific requirements.
Business intelligence software development kit
Once Telargo’s Business Intelligence is up and running, you may find that certain adjustments or customizations are still required.
This is not an uncommon requirement since use of the Business Intelligence reveals detailed information on operational performance and often leads to your defining of new KPIs or different understandings of the existing ones.
The Business Intelligence Software development Kit, with rich functionalities and vast support documentation,was designed with such requirements in mind, allowing your IT experts to custom build reports queries, define dashboard outputs and set new KPI values at which alerts are triggered.
